Many, many moons ago I worked for a small, 2-attorney firm. (Technically 3 attorneys, but the third was the other partner, long retired and in 6 years I never actually saw the man. To this day I couldn't pick him out of a police lineup.) Long-time readers may recognize the other partner, who I refer to as Asshat.
Working for Asshat was a particularly difficult experience. Not only did he have affairs with nearly half the female staff, he was The Most Obnoxious Man In The World.
Firm policy was whatever he wanted it to be. I once brought this up at an office meeting, and the following exchange occured:
GH: How can we know what the Firm's policy is if it's never written down?
AH: I own the firm. Firm Policy is whatever I want it to be.
GH: Yes, but why can't we have anything in writing?
AH: Because I need to change policy to suit the situation.
GH: So we really can't know in advance what a particular policy will be?
That was the day I started looking for a new job.